Workday Centre of Excellence

HTS offering best-in-class services for enhancing the Workday lifecycle. We fulfil the most

  • Certified Workday consultants
  • High customer satisfaction index
  • Workday Center of Excellence (CoE)
  • World-class Workday consulting experience
  • Experience in report & integrations factory model for Workday deployments
  • Cross-trained consultants with HR functional experience and product knowledge
  • Consultants with deep technical skills in Java, web services, and XML
Success Stories 1

HTS best practices for Workday integration

Implementation / Additional roll-outs

  • Multiple prototype sessions with the customer
  • Regular touch base calls with the customer
  • Code Review checklist for integrations, reports, BIRT
  • Project governance
  • Refer to the community for collaboration
  • Detailed cut-over plan
  • Improve user experience through self-service
  • Adoption of innovative solutions
  • Mobile enablement
  • Change management
  • Training and documentation
  • Usage of comprehensive test cases


  • Selecting the right data source for reports
  • Usage of calculated fields vs XSL
  • Align BPs to integration needs
  • Standardize naming conventions for integrations and reports
  • Involve payroll vendor early in the phases of the project
  • Usage of Hexaware’s integration repository
  • Deciding on Agile or Waterfall model for integration development
  • Usage of Test Case repository

Support and maintenance

  • Post Refresh checklist
  • Usage of security matrix
  • Usage of ticketing tool and tracking SLAs using dash boards from ticketing tool
  • Uptake features from Workday updates
  • Increase self-service adoption
  • Provide permanent fixes
  • Automation of business processes
  • Automation testing
  • Maintaining the Known Error database
  • Integration dashboard for monitoring of failures, with automatic notifications

Data migration

  • Multiple rounds of data conversion
  • Assess data quality
  • Collaborative data mapping activities
  • Convert historical data only as needed
  • Convert only regulatory requirement data
  • Usage of automated data conversion tools

Checklist for go-live

  • Cut-over checklist
  • Migration checklist
  • Code Review checklist

Managing risks

  • Communicate in advance
  • Establishing project governance
  • Frequent communication between the customer and the project team

HTS Workday Centre of Excellence

Success Stories 1