Workday Centre of Excellence
HTS offering best-in-class services for enhancing the Workday lifecycle. We fulfil the most
- Certified Workday consultants
- High customer satisfaction index
- Workday Center of Excellence (CoE)
- World-class Workday consulting experience
- Experience in report & integrations factory model for Workday deployments
- Cross-trained consultants with HR functional experience and product knowledge
- Consultants with deep technical skills in Java, web services, and XML
HTS best practices for Workday integration
Implementation / Additional roll-outs
- Multiple prototype sessions with the customer
- Regular touch base calls with the customer
- Code Review checklist for integrations, reports, BIRT
- Project governance
- Refer to the community for collaboration
- Detailed cut-over plan
- Improve user experience through self-service
- Adoption of innovative solutions
- Mobile enablement
- Change management
- Training and documentation
- Usage of comprehensive test cases
Integration
- Selecting the right data source for reports
- Usage of calculated fields vs XSL
- Align BPs to integration needs
- Standardize naming conventions for integrations and reports
- Involve payroll vendor early in the phases of the project
- Usage of Hexaware’s integration repository
- Deciding on Agile or Waterfall model for integration development
- Usage of Test Case repository
Support and maintenance
- Post Refresh checklist
- Usage of security matrix
- Usage of ticketing tool and tracking SLAs using dash boards from ticketing tool
- Uptake features from Workday updates
- Increase self-service adoption
- Provide permanent fixes
- Automation of business processes
- Automation testing
- Maintaining the Known Error database
- Integration dashboard for monitoring of failures, with automatic notifications
Data migration
- Multiple rounds of data conversion
- Assess data quality
- Collaborative data mapping activities
- Convert historical data only as needed
- Convert only regulatory requirement data
- Usage of automated data conversion tools
Checklist for go-live
- Cut-over checklist
- Migration checklist
- Code Review checklist
Managing risks
- Communicate in advance
- Establishing project governance
- Frequent communication between the customer and the project team
HTS Workday Centre of Excellence
