Establish a center of excellence to better manage your Salesforce environment. The Center of Excellence Accelerator will guide you through the process of establishing a center of excellence to better manage your Salesforce environment based on your current challenges.

What it can do for you

  • Improve business/IT alignment
  • Improve process effectiveness and efficiency
  • Reduced release cycle time

How it works

  • A Certified Specialist will guide you through the process via three-four calls totaling 5 hours over 6 weeks.


  • Study and analyze your current governance framework
  • Identify current challenges and business goals
  • Agree on quantifiable success goals


  • Assess and map out existing roles and responsibilities
  • Map out business process requirements


  • Published center of excellence charter, membership list, and communicate plan across key stakeholders
  • Identify skill gaps and associated plan of action
  • Defined map of primary processes, core responsibilities, and launch plan
  • 30-, 60-, and 90-day plan to implement the top processes to address your top challenges

Additional Information

Premier or Signature

  • Time you will spend on this Accelerator: 5 hours


  • Minimize operating costs.

Intended User

  • You want to effectively govern your Salesforce solutions.


  • Must have Premier or Signature Success Plan.
  • Executive sponsor who will confirm business objectives and champion this initiative
  • Committed cross-functional resources for Salesforce rollout and ongoing change management
  • Top Salesforce challenges to be addressed by establishing the right framework